LL
Lebogang L

1 reviews | Active since Apr 2018

27 Mar 2023, 09:35

Excellent customer service from Mark and his team, customer complaint handled with care. Thank you Mark.

We bought take aways from the Spur in Warmbath late evening on the 25th March. When we got home we realised our order was incomplete. I immediately called to notify them, i spoke to Ralph, he said i can pop in the next day to sort it out. We got to Spur the next day Ralph was not available. We were assisted by Mark. He made sure He replaced the whole order and even offered us drinks on the house. He apologised for the inconvenience. Thank you for the excellent customer service . you handled our complaint with care.

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