gM
gordon M

1 reviews | Active since Mar 2014

29 May 2015, 16:26

empty restaurant yet no service

Took 5min to be seated waited 20min when I called the waitress. Placed order with coffee yet restaurant wasn't busy.waited another 30min still no coffee or order got up and left.the waitress didn't even mention her name.so I have been sitting there almost an hour so I got up and left

0
Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply01 Jun 2015, 11:16
Official
Hello liamgordon,

We apologise to you for the experience you say you had at Reno Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.

Kind regards
Customer Care