Eikestad Mall Spur waitresses are not well trained

I have just come back from Spur jn Eikestad Mall and am not impressed with how Sino (told by the other waitress & not introduced by her) as she served us. She was busy with lots of tables and failed to serve us properly. Management should intervene in training her better. I complained to Linda & Lerato since they saw her behaviour. I even tipped her R20 instead of the R70 I was planning to tip her and gave another R20 to the one who helped us with our bill.