Don't support Spur ladysmith

Horrible experience from Spur ladysmith, we spent on average R1200 every month with spur country wide. This evening I have being so irritated with the level of service experienced. There is no service at Spur ladysmith the manager did not care to ask us how was our meals my 4 year old son was mis treated... I will never support this business again.... I want a full refund on our horrible meals experience.