Don't bother with the menu

This is the second time that my wife has ordered take-away's and when opening it at home it is not what was ordered. Yesterday my wife ordered Beef Schnitzel but the order was ignored and she was given chicken Schnitzel. Why do they bother giving you a menu if they are gong to give you what they want to and not what you order? The last time I complained about a similar issue. I was offered a free meal which i did not take them up on as I complain to get the service sorted out, not to get a freebie. Please don't bother phoning me with any pathetic excuses and promises as this was the last straw - i will never set foot in another Spur in my life. I have already destroyed my \SPUR"card."""