Dissatisfied client

I'm very upset today after my visit at Milnerton sable square spur. Since it was this R50 birthday special I went there during my lunch break while working for an essential emergency service to get the meal for me an my colleague.

1. After entering there was no at the door to assist and no one at pay point.

2. After calling the manager it was said that this special is not for take away although I explained that I'm working for an essential service and are on duty. The manager said that unfortunately they can not do anything about that they just abide by the rules. No apology or anything just plain dull. I had to leave

My experiences at other eatery was always good when it comes to drive throughs and take aways.

3. After all they cater only for a certain group of people because this special Is only between 24 - 26 Oct. What about those getting paid on the last day. Which means spur is discriminating against those who cannot sit down because of work duties to take part of their specials and are just catering for who ever they want to.

4. They must review their services