Disgusting service

Silver Spur- Oakdale Bellville. I Ordered ribs and wings with onion rings and chips plus a cheesy garlic roll on Mr D. Order came without the chips and onion rings. A hair found on the cheesy garlic roll. When calling the store, they have no interest in trying to resolve this, even after asking where I stay. At first it was said they might possibly deliver the missing items, but in the same breath it was said rather make contact with Mr D. I am actually glad they did not bring the missing items, because it was only until after I opened the roll to see the hair, it’s disgusting service. It’s not Mr D who prepare and or pack the food- this is the worst service received. Who do I contact to ensure they collect the food and refund my money. I won’t be able to stomach this.