PN
Pfuluwani N
1 reviews | Active since Mar 2012
29 Dec 2015, 15:25
Disgusting Service
I went to White Water Spur, Hartbee****rt with my family and experienced the most disgusting service ever. The following happened:<br> <br> 1. When we arrived, no waiter attended to us and we had to demand one
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Replies (1)
Spur Steak Ranches's replyOfficial
31 Dec 2015, 09:50Hello Pfulu2000,
Thank you for taking the time to detail your disappointing visit to White Water Spur on Tuesday. We are alarmed to read of the things that occurred and we will be addressing your complaint with the owner/operator for their input.
Once thoroughly investigated, we will be in touch to offer feedback. Please accept our apologies for any inconvenience you felt you and your family were subjected to and be assured that this is definitely not the Spur norm.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for taking the time to detail your disappointing visit to White Water Spur on Tuesday. We are alarmed to read of the things that occurred and we will be addressing your complaint with the owner/operator for their input.
Once thoroughly investigated, we will be in touch to offer feedback. Please accept our apologies for any inconvenience you felt you and your family were subjected to and be assured that this is definitely not the Spur norm.
Kind regards
Bev Cornwell
Customer Care Manager
Spur Steak Ranches's reply31 Dec 2015, 09:50
Official
Hello Pfulu2000,
Thank you for taking the time to detail your disappointing visit to White Water Spur on Tuesday. We are alarmed to read of the things that occurred and we will be addressing your complaint with the owner/operator for their input.
Once thoroughly investigated, we will be in touch to offer feedback. Please accept our apologies for any inconvenience you felt you and your family were subjected to and be assured that this is definitely not the Spur norm.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for taking the time to detail your disappointing visit to White Water Spur on Tuesday. We are alarmed to read of the things that occurred and we will be addressing your complaint with the owner/operator for their input.
Once thoroughly investigated, we will be in touch to offer feedback. Please accept our apologies for any inconvenience you felt you and your family were subjected to and be assured that this is definitely not the Spur norm.
Kind regards
Bev Cornwell
Customer Care Manager