TJ
Tanya J

1 reviews | Active since Nov 2012

25 May 2015, 15:42

DISGUSTING FOOD / SHOCKING SERVICE

On Saturday the 23rd of May I had the misfortune of trying Spur East Rand Mall... Before I even sat down at the table I asked he waiter to please order and bring my daughters mac n cheese as quickly as possible.... He took the order, went and lodged it and came back to take the remainder of the order.<br> <br> Needless to say our drinks arrive, OUR burgers arrived and only when I started screaming for my child's food did they scurry around to try find it and then still brought it 10 minutes later... to make matters worse my mothers burger meat was cold and raw.....<br> <br> HOW DISGUSTING! THE WAITER WAS TOO SCARED TO COME TO THE TABLE AGAIN SO i HAD TO GET THE MANAGER TO GET OUR BILL SO WE CAN GET OUT OF THERE AS QUICKLY AS POSSIBLE.<br> <br> Nice new look HORRIBLE TERRIBLE DISGUSTING FOOD AND SERVICE.

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply25 May 2015, 16:12
Official
Hello TanyaLeeJorge007,

Thank you for sharing your experience with us! We will be sure to investigate this incident and be in touch with you to offer feedback.

Please accept our apologies for any inconvenience this may have caused.

Kind regards
Customer care