NM
Navin M
1 reviews | Active since Aug 2009
31 Jan 2015, 14:21
Disgusting Food
We were at Vaal Mall Spur today at around 10h30 & sat at table 50. First our waitress was useless. She was not attentive or very unresponsive. The worst thing was the toast that my wife ordered had green mold. This is very disgusting. It could make people sick. The manager did apologize but it was not taken off my bill. Spur we will most probably not come back to a restaurant that dispenses old food to its customers. This is unacceptable for a restaurant.
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Spur Steak Ranches's replyOfficial
02 Feb 2015, 14:10Hello Navin24,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care
Spur Steak Ranches's reply02 Feb 2015, 14:10
Official
Hello Navin24,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care