BL
Bianca L
1 reviews | Active since Mar 2013
05 Oct 2015, 14:25
Disgusted in the Food we ordered
Today I ordered 2 Take away Toasted Sandwiches and was very dissatisfied in what we got. 1 Toasted Ham, Cheese and Tomato, almost no Cheese on the sandwich and the Tomato was raw, hard and as for the rest on the sandwich everything was dry and tasteless. As for the Chicken and Mayo it only had some filling in the middle which was very disappointing. I had to use the sauce to make the sandwich edible. I can make better sandwiches then what I got from Spur today. This is very disappointing, for a first time customer they will not see me again.
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Spur Steak Ranches's replyOfficial
06 Oct 2015, 10:24Hello banks23,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Spur Steak Ranches's reply06 Oct 2015, 10:24
Official
Hello banks23,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care