1 reviews | Active since Jul 2011
Disguste
21.03.2015 @+- 21:00, Saturday evening my fiancee and I feel like a nightcap, so we stop at Springsgate Spur. After we take our seats, I order a Tia Maria coffee and my fiancee orders water while he browses the desert menu for something to nibble. Our drinks come after 5 minutes, I get a straw, no sugar and maybe a teas**** of cream barely skimming the top - the worst looking Tia Maria I've seen. \May I have some sugar please""; I stir some in and take a sip. The cream is not sour; it's rotten. I pushed the glass to the end of the table; the waiter (busy right behind me busy with bottles) does not even come over to ask if everything is ok (not surprising with his already disrespectful attitude); so we get up; I calmly inform him of the situation and we leave; with a few dirty looks from the waiter to help us out the door. I am now glad to report that neither we; or OUR family & friends (who all live in Springs);will be visiting Spur Springsgate ever again."""
Thank you for taking the time to share your experience at Prairie Hawk Spur with us. Please allow us to address your concerns with the owner/operator of this Spur - as providing excellent customer service is always our goal and it is disappointing to read that you did not feel this was the case during your time there on the 21st.
We will be in touch with you shortly to offer feedback.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for taking the time to share your experience at Prairie Hawk Spur with us. Please allow us to address your concerns with the owner/operator of this Spur - as providing excellent customer service is always our goal and it is disappointing to read that you did not feel this was the case during your time there on the 21st.
We will be in touch with you shortly to offer feedback.
Kind regards
Bev Cornwell
Customer Care Manager