1 reviews | Active since Jan 2013
Discontinuing Windhoek Light - Very Irresponsible
I am highly disappointed with the Spur Steak Ranches Group not only for not stocking Windhoek Light any more, but they also could not be bothered to respond to my e-mails I sent to their customer care.<br> <br> Jooste from Spur Northgate was nice enough to arrange Windhoek Light for me and in so doing, retained my business for that evening, but if Spur will not be stocking Windhoek Light going forward, myself, my wife and every person I tell this story will not support Spur going forward.<br> <br> I find it very irresponsible by the Spur group to discontinue Windhoek Light, especially since they are supposed to be a family friendly restaurant chain. With the amount of alcohol abuse going on in our society, all businesses have an obligation to assist all stakeholders. Did you know that Windhoek Light has an alcohol content of 2.5% which is almost half the alcohol content of most beers available, including Castle Light which is over 4% alcohol volume.<br> <br> The story that Windhoek light doesn't sell doesn't fly with me as I know that there is a very big market for Windhoek and Windhoek Light. Could it be that the Spur Group is getting preferential pricing from SAB, maybe?
Thank you for taking the time to raise your concerns and frustration around the discontinuation of Windhoek light in our stores. Windhoek light was removed from the Spur menu due to poor sales and zero support of any sort from Brand House and by no way means that we are getting preferential pricing from SAB.
We will however share your feedback with our menu development team as we always welcome feedback and suggestions to better our service.
Kind regards
Nicole Lewis
Customer Care
Thank you for taking the time to raise your concerns and frustration around the discontinuation of Windhoek light in our stores. Windhoek light was removed from the Spur menu due to poor sales and zero support of any sort from Brand House and by no way means that we are getting preferential pricing from SAB.
We will however share your feedback with our menu development team as we always welcome feedback and suggestions to better our service.
Kind regards
Nicole Lewis
Customer Care
