VM
Vanessa M
1 reviews | Active since Aug 2011
21 Jul 2015, 07:20
disappointed
Spur at Fourways crossing has the worst service I have ever come across.<br> When I first arrived the lady who was to seat me left me hanging at the table I wanted to sit at.<br> <br> Finally the manager gets a waitress who takes forever to bring the food we ordered<br> They told us the burger combo is not part of the Mondays deal.<br> <br> Third of all Patience the lady that was supposed to b the child minder tells my daughter she can't face paint she is on lunch when the manager approaches she accuses my daughter of lying.<br> Last but not le<br> ast the manager redeems my daughter's voucher without my persual.<br> <br> Im mega disappointed I should have stayed in my area
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Replies (1)Spur Steak Ranches's replyOfficial
23 Jul 2015, 08:25Hello Vaney,
We apologise to you for the experience you say you had at Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Nicole Lewis
Customer Care
We apologise to you for the experience you say you had at Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Nicole Lewis
Customer Care
Spur Steak Ranches's reply23 Jul 2015, 08:25
Official
Hello Vaney,
We apologise to you for the experience you say you had at Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Nicole Lewis
Customer Care
We apologise to you for the experience you say you had at Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Nicole Lewis
Customer Care
