1 reviews | Active since Jan 2010
dirtiest spur in SA
Who thought that on valentines day that you will receive the worst service from Spur . I took my family for a \nice\" lunch at Spur on valentines day . First we get seated at a dirty table after i had to ask the waiter to clean it . After receiving our food my wife gets a plate with old food stains . Things just got worst and worst both sauces on the table is empty and i call the waiter to replace it . As he is walking away i see him looking for a full sauce on a different table luckily after going through 3 tables he finds one with something in it . As i took the sauce i see that its covered in food as if someone used it as cutlery. That was just enough for me so i stood up and walked to the cashier and asked for the manager. The lady manager said to me that she will come to our table and see whats going on as she was too busy with paperwork at this time . Well to cut a long story short she never came and we left after paying the bill which i don't think is fair . All she told my wife was sorry ! My wife told here to carry on with her paperwork as its more important than customer's well being . I really think a health inspector should pay a visit to this Spur "
Thank you for taking the time to let us know about your disappointing visit to El Condor Spur. We apologise to you and your family for any inconvenience caused and assure you that this is definitely not the Spur standard.
Your complaint will be brought to the attention of the owner and/or operator of this Spur who will be in touch with you shortly to address your concerns.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for taking the time to let us know about your disappointing visit to El Condor Spur. We apologise to you and your family for any inconvenience caused and assure you that this is definitely not the Spur standard.
Your complaint will be brought to the attention of the owner and/or operator of this Spur who will be in touch with you shortly to address your concerns.
Kind regards
Bev Cornwell
Customer Care Manager
