MadS
Marlize an der Svhyff

1 reviews | Active since Dec 2014

13 Sept 2015, 12:51

Did not carry out instructions

We had a kiddies party at Tennesse Spur in Kroonstad. As we as the adults did not have anything to eat, we only had drinks, and the kiddies had the party special.<br> With the billing, all the different groups of adults gave the tips to the cashier with the request it be given to the barman for his serves. <br> I, the mother of the kid, gave the tip to the cashier and said to divide between the waiter and barman.<br> <br> Some of the parents saw the barman in town and asked if he received his tip. Where he told them, he did not even know he got a tip from any of us.<br> <br> The cashier was also very rude with everyone, she was inpatient with the billing as the waiter got it mixed up.

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply14 Sept 2015, 14:30
Official
Hello Marlize9,

Thank you for bringing this to our attention. We will definitely investigate as to why the barman says he never received his portion of the tip. Please allow the owner/operator to investigate and we will get back to you with feedback.

Kind regards
Nicole Lewis
Customer Care