jJ
jerome J

1 reviews | Active since Jan 2010

24 Jul 2016, 20:27

Delayed service

<p>Thursday evening I went to spur with my family and was very unhappy about the service we received, we ordered our food 7:20 and only received same at 8:10. Alot of people came in after us buy they received beter service.</p>

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply25 Jul 2016, 09:45
Official

Thank you for sharing your disappointment with us which gives us the opportunity to address your concerns with the owner/operator of the South Dakota Spur.

We believe that all customers should receive the same great service and looked after as part of the Spur family so we sincerely apologise that you felt that other customer received better service than you. Once internally addressed, we will be in touch to offer feedback.

Kind regards

Nicole Lewis

Customer Care