NP
NDILISA P

1 reviews | Active since Nov 2015

26 Nov 2015, 12:45

CUSTOMERS NOT TREATED EQUALLY

I get seated only to be ignored for a few minutes and attended to by \some manager"who takes my drinks order. We then place an order finally with a waiter who serves us burnt ribs and their sauce was of which I had already poured onto my chips. Our food was then taken and returned with no apology/acknowledgement by the very manager"

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply02 Dec 2015, 14:36
Official
Hello YoLi01,

Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.

Kind regards
Nicole Lewis
Customer Care