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wardle W

1 reviews | Active since Oct 2016

29 Oct 2016, 14:38

Customer Is Spur Family's Poor Cousin.

<p>So, went off to Spur for breakfast as we do regularly. </p> <p>Unfortunately, an accident kept us from arriving before 11h00 (apparently nobody wants a breakfast after that time as informed by Spur mananger - albeit Wimpy offers the ALL DAY BREAKFAST)</p> <p>Anyway - all I wanted was their bacon egg and chips - as I do regularly. I was happy to pay whatever it cost. </p> <p>Do you think I could get this? </p> <p>Not a chance. I could have a toasted bacon and egg, I could have chips with anything or on its own. </p> <p>But just the bacon and the eggs and the chips on one plate after 11h00?</p> <p>No way. </p> <p>So I called the care line. They were going to call back ..... still waiting.</p> <p>So I messaged and see there a note about a one hour turn around time ....two hous later ...</p> <p> </p> <p>When I explained to the manager my disgust .... It was treated with sorry ... who cres ... have a nice day. He was polite but couldnt give a rats rump. </p> <p>Told him I have spoken to customer care .... to wit he said, yeah sure, they will call, and the store will explain, .... not interested in the least. </p> <p> </p> <p>So, I had a meal. My last at Spur. I paid for it and returned the loyalty card ..... seems we are not loyal to each other. </p> <p> </p> <p>I wont go back ..... because I obviously am a pain to you. Lucky for me I have a choice of restaurants. </p> <p> </p> <p>Please share if you have had bad Spur service. </p> <p> </p> <p> </p>

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