FM
Frank M
1 reviews | Active since Jul 2010
17 Jan 2016, 16:20
Crumbed mushrooms not edible
Red Hawk Spur in Plumstead, Cape Town. I would like to inform you that on Thursday 14 January my wife and me ate at your Spur. We were not very impressed with the atmosphere inside your restaurant, comparing it to your other branches. We ordered Crumbed mushrooms as a starter, and they did not taste nice. Some of the mushrooms we could not eat, and then we had to pay R56.90 for that?<br> Quite disappointed
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Spur Steak Ranches's replyOfficial
18 Jan 2016, 11:45Hello frankm,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and experience we offer is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and experience we offer is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Spur Steak Ranches's reply18 Jan 2016, 11:45
Official
Hello frankm,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and experience we offer is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and experience we offer is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care