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Sne S

1 reviews | Active since Sept 2011

03 Oct 2015, 12:08

******** activities

On the 2nd of October. I took my kids to spur for lunch the bill came and I put R700 in it and left it on the table I then went out leaving my friend and her boyfriend there my waiter comes back later and I ask him for my change and he was very lost as my bill was not paid so he goes to check at the cash desk if my bill has been closed and finding out it was not the bill went missing with 700 inside my friends partner saw someone whom he says he can identity who was wearing the spur uniform who took the bill meaning that my money was ****** in that restaurant by a staff member I later spoke to the manager who agreed that the waiter may go home as he is supposed to pay for it which is no fair at all as the bill was settled when I ask for camera footage I'm told there are no camers in that area which is by the kiddies area meaning that even our kids can't be seen whilst playing this insident really upset me as I am a regular and have never encounted such an insident before I now have to pay another 700 which is absolutely ridiculous and not fair but non the less I will pay it with a very heavy heart im very dissapointed and the fact that there are no cameras is just saddening

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply05 Oct 2015, 12:40
Official
Hello djsibeko,

Thank you for taking the time to share your visit to Spur with us. We are alarmed to read of this situation and assure you that we will investigate this incident to ascertain what happened.

We apologise to you for any discomfort and inconvenience this might have caused during your visit.

Kind regards
Nicole Lewis
Customer Care