Compromising standards for costs

What can I say - your standards have dropped even lower than ever expected. I'm talking about the menu changes and "new" pecan nut sundae. A single round of soft serve in a bowl, drowned in another swirl of soft cream, plenty of sprinkled peanuts and less than half a pecan broken into three pieces. Wow, for R49-90? I understand that costs have risen, but to compromise quality and standards? That has ultimately cost you another family simply not going back to Spur. It's simply not worth it anymore - even just for a treat. (PS. Nothing wrong with the branch at all as I chatted with the manager on duty who said that things have changed. A month earlier I had thoroughly enjoyed the full serving with at least 10 pecan halves, now just crumbs.)