MK
Mirrie K

1 reviews | Active since Jul 2011

28 May 2016, 08:20

Complaint taken seriously. Amazing improvement.

<p> A few months ago I complained about the state of the Waterstone Spur bathrooms. Yesterday we had a party there in the afternoon and I took my baby into the bathroom at 16h00 on a Friday afternoon and the bathrooms were spotless. What an incredible improvement. The arrangement of the party with Bandile and the service during the party were well handled and I am very grateful for a very positive experience. The caretakers in the play area were a great help. Thank you!</p>

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply31 May 2016, 16:08
Official

Dear Mirrie,

Thank you for sharing your feedback with us! We are so pleased that your visit was an enjoyable one and that the bathrooms met your standards :)

We will definitely share your compliment with the Team there as it is always such a huge encouragement when they know that customers enjoy their time in-store.

Kind regards
Bev Cornwell
Customer Care Manager