ST
Simphiwe T
1 reviews | Active since Sept 2012
07 Jun 2015, 21:49
cold and pathetic food
It's a second time, having late Sunday dinner at this spur and the food was pathetic. When we even ask the manager in charge called Shannon about funny old things in my food, she was confused. Chips warmed up at Chef microwave, ordered spicy wings and got plain cold wings. Grilled chicken raw and cold. Even waiters' are saying kitchen staff on Sunday after 8 they don't care. Spoiled my sunday dinner
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Spur Steak Ranches's replyOfficial
08 Jun 2015, 16:30Hello lunchbox,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care
Spur Steak Ranches's reply08 Jun 2015, 16:30
Official
Hello lunchbox,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care