CN
Cassmin N

1 reviews | Active since May 2012

29 Mar 2016, 11:03

Capturing Golden Spur essence of customer service

These guys, especially Goodman, made us feel like we were at the very first SPUR restaurant EVER... that warm feeling you have when It's like you the only customer, the relax feeling you have when you smell the new fresh car interior smell... the \it is a BOY\" feeling when you become a dad for the first time, kinda feeling... to sum it all off, wrap all those feelings into one and that is what our experience was. <br> <br> I just wanna thank you for restoring our faith in customer service at its best... 7 STARS. <br> Your spur and the extraordinary people made me feel like I could kick off my shoe's and relax, that homie feeling, that feeling that most South Africans forgot when eating out, when eating at SPUR...<br> Allen Ambor, introduced that and embraced that in his very first SPUR, Golden Spur, and YOU at the EAGLE WING SPUR, just reawakened that very essence. <br> <br> Thank you, Mr Goodman, Mr Mark and all at the EAGLE WING SPUR family. <br> <br> "

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply04 Apr 2016, 14:43
Official
Hello Don Cass,

Thank you for your kind words of praise! We are delighted to hear that you were made to feel so welcomed, at home & amongst family & friends when you visited the Eagle Wing Spur recently.

Your compliment will definitely be shared with the owner/operator and Management team as it is always a huge encouragement when they know their customers are happy.

Kind regards
Bev Cornwell
Customer Care Manager