JE
Jason E
1 reviews | Active since Jan 2015
06 Apr 2015, 17:59
Burgers, burnt and stale rolls
We went to spur today being Monday for the buy one get one for free, I believe they supply different burgers on Mondays as the. Burgers were really not enjoyable. I'd paid almost R40 for my sons burger, he didn't even eat it the roll was stale and it tasted like it had been burn on the grill. When we had got our burgers it was if they'd been sitting for a while the burger was dry and not really nice. Now if that's the burgers they supply all the time then I'll never eat a spur burger again, at almost R60 a burger it really didn't do it justice
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Spur Steak Ranches's replyOfficial
08 Apr 2015, 10:56Hello JayPE,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care
Spur Steak Ranches's reply08 Apr 2015, 10:56
Official
Hello JayPE,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care