1 reviews | Active since Jul 2016

28 Jul 2016, 18:31

Burgers a spur speciality!!????

<p>I took my friend and fiance out for dinner tonight to Spur brooklyn in pretoria and ordered a cheese burger, nachos, garlic snails and garlic bread. Me and my friend received our order and I was informed by the waiter that we will get the burger in 2 minutes. After 5 minutes we startet eating and by the time me and my friend finished our food we my fiance was still not served. We asked what the holdup was and were told that they donot have buns!!!???? I spoke to the manager and she said she will sort it out within 2minutes my fiance was served. This is the second time I receive this kind of service from Spur and the last time, I will never visit brooklyn spur again if any. Please sort this out how can a restaurant that call their burgers "A Spur specialty" run out of buns and serve people that ordered after us.</p>

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply29 Jul 2016, 07:22
Official

Thank you for sharing your experience with us! We will be sure to investigate this incident and be in touch with you to offer feedback.

Please accept our apologies for any inconvenience this may have caused.

Kind regards

Nicole Lewis

Customer Care