MH
Moses H

1 reviews | Active since Dec 2011

29 Dec 2015, 20:14

Brilliant danger recovery

I went to the branch on Monday the 28th December and as I was sitting waiting for meals staff started throwing plates somewhere at the back and as I was sitting close to the door I saw some guy with blood on his face, then Thabang went in quickly running to stop the dangerous fight and in a while he apologised to some of the remaining terrified customers like me, He still managed to listen to us and sped the orders, the worry was with health and safety of customers as management can't always prevent unforseen incidents however it's still management that has to ensure safety and satisfaction of all customers. I saw many customers leaving the restaurant and it will be hard to find a way back well done Thabang you were outstanding on that night, keep it up

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply31 Dec 2015, 09:53
Official
Hello mhlapa49,

Thank you for sharing your experience at Amarillo Spur with us. Regrettably, mishaps occur in the workplace and it is important that the manner in which they are managed is always professional ensuring customer safely.

We are so pleased that Thabang was there to take control!

Kind regards
Bev Cornwell
Customer Care Manager