Brave Hawk Spur - disappointing experience

To Spur's Customer service department

We live near Brave Hawk Spur in Norkem Corner, Kempton Park. For the past 24 years we regularly visited our Spur restaurant as it is so close to home. However, on Saturday 12 August, we experienced a horrific time while waiting for our food order. The usual joyful, happy birthday celebration songs started playing on top volume - to the extend that both my husband and I had to put our hands over our ears, trying to reduce the extreme loud noise. We couldn't believe that this continued for 4 songs in a row, where people in the restaurant started to jump on seats and tables! We were so shocked and left with great disappointment. How sad that we will not be able to visit our frequently visited Spur again.