NR
Nicolene R

1 reviews | Active since Jul 2021

14 Feb 2023, 22:27

BIXOLI SPUR PORT ELIZABETH- HORRIBLE EXPERIENCE

I am VERY disappointed! The service was HORRIBLE, the food was bad. After ordering something, the waiter would say, Oh sorry, we don't have that anymore. Honestly, this was the worst experience! We paid so much money. Don't even think of saying oh it was full. According to my knowledge, restaurants, staff, management, must be trained to handle full capacity. Is that not what they want after all? Bixoli spur will never see us again! Yes, I understand glitches, it is human to make errors, but repeatedly? I was a waitress too. , I know the feeling of utter madness, running around But you don't know where to go next, placing orders wrong, placing orders late because I forgot to place them . But least, I went to my tables. , I apologized to my customers . I assured them the situation would soon be solved, and if they were not happy, i would go to my manager, explain what I did wrong and as my manager, please speak to them and apologize, offer them a drink or ice cream on the house, but this service we go tonight, unacceptable, the waiter walks past our table as if nothing is wrong, as if we are not waiting 20mins to place 1 food order, waiting 45 mins for food where the rest of the table is nearly done with their food, when the food arrives, it's exactly what we did not

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