aE
anton E

1 reviews | Active since Sept 2011

05 Mar 2015, 15:13

Bad service - Wyoming Spur Bredasdorp

11 of us went to the Wyoming Spur in Bredasdorp last Saturday morning for breakfast. What a disaster. The waiter forgot to place our order and a hour later when we asked about it he only then placed it. No forks, knives or serviettes was brought to our tables we had to ask for that. We sat close to the back near the waiter station and the grill area. The waiters had constant arguments between them and not soft loud enough for everybody to hear. At one stage one of the ladies in our group had such a fright she spilled her drink all over her. Our food was also a disappointment. Eggs not done as requested, bacon was either burnt or not cooked properly at all. At one stage a waiter was walking around busy on her cellphone<br> <br> Whilst I sat there I wrote an email to Spur on their website (contact us) and 4 days later still no replay. When we left the manager came out and asked us for our contact details the owner wanted it. Again 4 days later and still no contact. Bredasdorp Spur will never see anyone of us again.

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply05 Mar 2015, 16:01
Official
Hello acengelbrecht,

Thank you for taking the time to share your disappointing experience with us. We will definitely share your complaint with the owner/operator so that his can be investigated. We assure you that feedback will be provided to you.

Kind regards
Customer care