lM
lebogang M
1 reviews | Active since Sept 2015
19 Sept 2015, 19:58
bad service to excellent service
When we went to eat at spur south gate with my family ,after been sited down at our table we waited +-20 minutes before Clive the manager who was doing table checks and he noticed that we had not been attended to.at first I was furious at the appuling service we had received thus far but Clive managed to turn the tables around ,he got us a waiter by the name of Thabang and both of them offered us an excellent service keep up the good job guys I didn't know that such wonderful customer service still existed.
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Spur Steak Ranches's replyOfficial
21 Sept 2015, 10:33Hello lele.m,
We are sorry that your evening started off poorly but glad that Clive was able to turn this experience into a better one. We pride ourselves in making our customers happy and it's pleading when staff get complimented for doing just that. We will definitely share you feedback with the store so that Clive can be acknowledged and recognised for his efforts.
Kind regards
Nicole Lewis
Customer Care
We are sorry that your evening started off poorly but glad that Clive was able to turn this experience into a better one. We pride ourselves in making our customers happy and it's pleading when staff get complimented for doing just that. We will definitely share you feedback with the store so that Clive can be acknowledged and recognised for his efforts.
Kind regards
Nicole Lewis
Customer Care
Spur Steak Ranches's reply21 Sept 2015, 10:33
Official
Hello lele.m,
We are sorry that your evening started off poorly but glad that Clive was able to turn this experience into a better one. We pride ourselves in making our customers happy and it's pleading when staff get complimented for doing just that. We will definitely share you feedback with the store so that Clive can be acknowledged and recognised for his efforts.
Kind regards
Nicole Lewis
Customer Care
We are sorry that your evening started off poorly but glad that Clive was able to turn this experience into a better one. We pride ourselves in making our customers happy and it's pleading when staff get complimented for doing just that. We will definitely share you feedback with the store so that Clive can be acknowledged and recognised for his efforts.
Kind regards
Nicole Lewis
Customer Care