Bad Service Spur Wonderboom!!!!!!!!

Went there for my daughters bday...18 May 2019. Paid almost R900 for the food and drinks... When it came to payment I gave my card with them swiping it on a speedpoint. Then a couple of minutes later swiped it again on a different speedpoint as the one they used first was not wotking or responding according to them.

After a while back home I realised the payment went through twice on my account. Went back to them to clear up the problem which I showed the manager on my banking app very clearly showing it went through twice. Then I was told to bring statements from the bank which I did the following day. I was also told I would be compensated with petrol and time wasted through this.

Then the following day I went there there werw all kinds of stories. I had to wait and see what happens in the bank. I was also told this is not their mistake and thus I wont be compensated for petrol and time lost. They used an error ridden speedpoint.. Not me nor my bank... Not me nor my bank swiped my card twice.

Its been a week now and I still have not received my money nor compensation. Im iiritated. Not everyone has the funds to simply say I will be ok if I lose R900. I cant.

In todays life no industry is safe when given bad customer experience. How can I now look back at that day and say I remember my daughters bday. I will remember this nonsense. Its totally unacceptable the service Im receiving. S**** that.... No service