BN
Bonga N

1 reviews | Active since Jul 2015

15 Oct 2020, 15:02

Bad service given

I was at Eagle Canyon Spur at Galleria at 14h00, I waited outside for a good 15mins to get our temperatures checked and nobody paid attention to us so we walked in and found a table close to the kiddies play place. There was a waiter assisting a table close to ours so I asked her for menus and to clean our table so she asked if we had our temperatures checked and I advised her that we have been standing outside for 15mins unattended to which is why we decided to walk in. She then came with the menus and cleared the table (she didn't even clear it properly), she then shouted for someone to come assist us as it is not her table and said someone was coming. We waited once again for 30mins unattended with a dirty table, I then decided let us rather leave since they clearly are not in the mood to serve customers.

I am truly upset as this is not the first incident I have had with the very same Spur and it is quite worrying that customers are being disregarded and given poor service if at all.

0
Replies (0)