Bad Service from waiter.

I am utterly anger and left disappointed by the service my partner and I received while at spur 21:21 18/11/2017. The waiter (Patrick) from the Falcon Lake Spur, Bloemfontein, Waterfront Mall, denied us from ordering a dessert after we had indulged on some ribs, let alone get the menu again to order a dessert despite seeing other people around us being served whatever they demanded. To add to that he even asked us to pack our own food as take away. This matter has to be addressed and looked at as soon as possible because this experience has left me certain that I shall never set foot again at Spur.