1 reviews | Active since Jan 2011

02 Aug 2016, 10:22

Bad service COLD food

<p>Hey Spur management!!! I want to share a secret with you...!!<br /> Your Clearwater Mall store sucks big time!<br /> Extremely poor service! <br /> What happened to your prices? EXPENSIVE!!!<br /> Were there on the 30th of July. Our food was ICE cold...waitress tried to b/s us by telling us that because it was meat it is taking long!!</p> <p>We spent nearly 650-00 at your store. <br /> Spur...you will never ever see me again...and I will spread the word...oh wait...you may just see me when you go bankrupt and i say "I told you so"</p> <p>Fool me once, shame on you. Fool me twice, shame on me</p> <p>SPUR: TASTELESS FOOD FOR LIFE! <br /> RATHER CLOSE YOUR DOORS NOW</p>

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply04 Aug 2016, 10:00
Official

Thank you for taking the time to let us know about your visit to Clearwater Mall Spur and your dissatisfaction with the service and quality of your meal. We have forwarded your complaint to the owner/operator of this Spur so that it can be internally investigated and addressed. Once done, we will provide you with feedback as well. Please allow us to apologise to you both for any inconvenience or frustration that might have been caused and be assured that all constructive feedback is welcomed, as it helps us to improve upon the service and meal offerings served to our guests.

Kind regards

Nicole Lewis

Customer Care