sM
sibongile M
1 reviews | Active since Jul 2015
26 Sept 2015, 20:27
bad service at spur
I ordered a passion fruit and lemonade at spur sun coast casino, the first glass had an insect in it. I returned it, the second glass had hair it. And the 3rd one was ok. Then my food came. The rib on my rib burger was burned. And my daugters ribs was also burned. I showed this to the manager. And he still made me pay for the drink and my daughters burned ribs. So disappointed. I was served by Nozipho. The manager was quinton
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Spur Steak Ranches's replyOfficial
28 Sept 2015, 11:58Hello Sbosh1985,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and beverages are a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and beverages are a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Spur Steak Ranches's reply28 Sept 2015, 11:58
Official
Hello Sbosh1985,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and beverages are a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and beverages are a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care