1 reviews | Active since Aug 2016
Bad Service and unproffesional personnel
<p>We had a birthday celebration at Spur Wonderboom. My childs food (Kiddies cheese burger) came after half an hour after all the other people ate. We asked the waiter four times for the burger. When we complain about it to the manager she just laughed. We were there for over three hours (18H00 to 21H15), with only one drink each. We ordered and re-ordered and re-ordered with no success. The personnel were very very slow. Our waiter seems he was asleep on his feet. </p>
Thanks for taking the time to review Spur Wonderboom. We are very sorry to hear about the bad experience and poor service received at the branch. We would appreciate the opportunity to investigate the matter further at store level; we can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment.
Please be advised that feedback will be shared with your shortly.Thanks again for taking the time to bring this matter to our attention.
Kind regards
Nicole Lewis
Customer Care
Thanks for taking the time to review Spur Wonderboom. We are very sorry to hear about the bad experience and poor service received at the branch. We would appreciate the opportunity to investigate the matter further at store level; we can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment.
Please be advised that feedback will be shared with your shortly.Thanks again for taking the time to bring this matter to our attention.
Kind regards
Nicole Lewis
Customer Care