1 reviews | Active since Jul 2015
Bad service and burnt food
On Sunday 2015-07-19 for lunch me and my wife passed through Bothaville and decided to have lunch at Aztec Spur. We were not even greated or welcomed at the door but just asked by the waiter table for two? We were told to look for a table that we want to sit at. Our waitress was only at the table to take our orders and then we were served our drinks after that she was there just to drop the food. The food was burnt but no waitress or manager was once at the table. Worst part is the owner was in restaurant. I will never visit that Spur again. Best is I e-mailed Spur Headoffice and till now was not contacted by them. Makes me wonder why are we paying such expensive prices for a steak ranch that does not even get star rated???
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and service we provide is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and service we provide is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care