1 reviews | Active since Feb 2014
Bad Service along with Bad Attitude
<br> <br> I wish to bring to your attention what bad service we received at Cape Gate Spur yesterday. We are regular clients of the Spur group, and have had odd bad services here and there but did not bother to complain however last night was the cherry on the cake. Your waiter Hennie, is the most arrogant person I have ever met. ****y, slow, forward and just out rude. He should not be a waiter with those poor qualities. After waiting almost an hour just to place my order Hennie comes around and says your order is on its way - I said what you mean on its way, I have not told you what I want, he rep**** I know ha ha and walked off to carry on with his whatever. If I did not wait that long I would have laughed about it but seriously. I then called another waiter to take my order. Eventually the food came my husband's food had so little chips on his plate it looked like Spur was serving a 2 year old. My son's food was hardly touched as his hake fish was so full of bones and the calamari was very chewy and stringy. BUT before I could say boo or bah the waiter brought my bill and placed it in the middle of the table, which was not even emptied yet from our dinner plates. What if I would
We apologise to you for the experience you say you had at Cahokia Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Nicole Lewis
Customer Care
We apologise to you for the experience you say you had at Cahokia Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Nicole Lewis
Customer Care
