DR
Deane R
1 reviews | Active since Nov 2014
31 Mar 2016, 11:06
Bad Service
The service is pathetic. .basically non existent. On numerous occasions we have been here and must find our own table. .. then wait 15 mins before a menu is even brought to table. Twice have actually been attended to by a manager. If they are short staffed it needs to be addressed. Why is it that all other spurs have waiters at the door... it's been like this for a long time and I've heard many customers complain. Sonething needs to be done.
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Spur Steak Ranches's replyOfficial
01 Apr 2016, 17:09Hello dgr2501,
Thank you for sharing your frustration with us regarding your visits to Red Oak Spur. We are alarmed to read of the non-existent service and assure you that we will share your complaint with the owner/operator of this Spur as well as the Head Office representative so that it can be fully investigated and addressed.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for sharing your frustration with us regarding your visits to Red Oak Spur. We are alarmed to read of the non-existent service and assure you that we will share your complaint with the owner/operator of this Spur as well as the Head Office representative so that it can be fully investigated and addressed.
Kind regards
Bev Cornwell
Customer Care Manager
Spur Steak Ranches's reply01 Apr 2016, 17:09
Official
Hello dgr2501,
Thank you for sharing your frustration with us regarding your visits to Red Oak Spur. We are alarmed to read of the non-existent service and assure you that we will share your complaint with the owner/operator of this Spur as well as the Head Office representative so that it can be fully investigated and addressed.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for sharing your frustration with us regarding your visits to Red Oak Spur. We are alarmed to read of the non-existent service and assure you that we will share your complaint with the owner/operator of this Spur as well as the Head Office representative so that it can be fully investigated and addressed.
Kind regards
Bev Cornwell
Customer Care Manager