bad service

I visited eastgate spur &received very bad service from the door until i left the shop.waiters just stood there & looked at me as if I was crazy,it then took 15 mins for a waitron to come take my drinks order,20 mins for the drinks to arrive.when I asked the waitron she said that she had a take away order she was busy with. Couldnt complaint in-store because non of the manager's on duty checked on us.when I asked for the bill I noticed that i was charged full price for the kid's Wednesday special when I asked the waitron said that there was nothing she could do.I will never visit spur again because of their terrible service.