pS
prebs S
1 reviews | Active since Mar 2015
24 Feb 2016, 09:38
bad service
Went to spur for brekkie with lidz and hubby..3ordered breakfadt and my baby ordered buffalo spicy wingz.i haf bottomless coffee..had to litetally beg for top up of coffee as service was so poor.when I asked for top up of cofee with bill.only bill arrived.we waited 40 minutes for cofee..I called waitress several times and finally she comes to tell us gift the manager said no more...totally disgusted I complained and was told marcus will conyact us on monday
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Spur Steak Ranches's replyOfficial
26 Feb 2016, 10:52Hello trentontyler,
Thank you for sharing with us your experience at Red Oak Spur. Coffee is bottomless until 11am and by virtue of the word, bottomless, should mean as many as you are comfortable drinking.
We are also disappointed to read that you were not contacted on Monday, as promised. Please allow us to address your visit with the owner/operator and assure you that feedback will be provided shortly.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for sharing with us your experience at Red Oak Spur. Coffee is bottomless until 11am and by virtue of the word, bottomless, should mean as many as you are comfortable drinking.
We are also disappointed to read that you were not contacted on Monday, as promised. Please allow us to address your visit with the owner/operator and assure you that feedback will be provided shortly.
Kind regards
Bev Cornwell
Customer Care Manager
Spur Steak Ranches's reply26 Feb 2016, 10:52
Official
Hello trentontyler,
Thank you for sharing with us your experience at Red Oak Spur. Coffee is bottomless until 11am and by virtue of the word, bottomless, should mean as many as you are comfortable drinking.
We are also disappointed to read that you were not contacted on Monday, as promised. Please allow us to address your visit with the owner/operator and assure you that feedback will be provided shortly.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for sharing with us your experience at Red Oak Spur. Coffee is bottomless until 11am and by virtue of the word, bottomless, should mean as many as you are comfortable drinking.
We are also disappointed to read that you were not contacted on Monday, as promised. Please allow us to address your visit with the owner/operator and assure you that feedback will be provided shortly.
Kind regards
Bev Cornwell
Customer Care Manager