Bad service

So we got at Spur Birchwood in boksburg GP As 10 family members and the table was to small were we sat the waiter took his time with our drinks there were 4 glasses that we had to sent back as they were white rings in is so not clean the we were waiting more then a hour for the food as the waiter brought the food he never said that the plates were so hot and my granny took hers and it were so hot that she dropped the plate and spiled the glass of coke all over her,the waiter laugh,then the fish that she have ordered were half cooked as well. This were really not a very pleasant time again at spur Birchwood