LD
Lorenzo D
1 reviews | Active since Aug 2014
13 Oct 2015, 10:31
Bad service
Went for burger night at the spur in kenilworth centre, had a waitress by the name of millicent who was *********** at taking our orders. She forgot certain peoples drinks and food orders , she even over charged us by adding extra things that we ordered, please train your staff , i shall never go back there and i hope others dont too. Very pathetic and all the manager can say is sorry she wasnt trained properly by the previous branch she was at. Train her and then allow her to work her own bay.
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Spur Steak Ranches's replyOfficial
15 Oct 2015, 10:00Hello Teeto85,
Thank you for alerting us to your visit at Topeka Spur. We will most certainly address this with the owner/operator of this Spur as excellent customer service is extremely important to us.
We will provide feedback shortly as all comments are important to us.
Thank you once again.
Kind regards
Nicole Lewis
Customer Care
Thank you for alerting us to your visit at Topeka Spur. We will most certainly address this with the owner/operator of this Spur as excellent customer service is extremely important to us.
We will provide feedback shortly as all comments are important to us.
Thank you once again.
Kind regards
Nicole Lewis
Customer Care
Spur Steak Ranches's reply15 Oct 2015, 10:00
Official
Hello Teeto85,
Thank you for alerting us to your visit at Topeka Spur. We will most certainly address this with the owner/operator of this Spur as excellent customer service is extremely important to us.
We will provide feedback shortly as all comments are important to us.
Thank you once again.
Kind regards
Nicole Lewis
Customer Care
Thank you for alerting us to your visit at Topeka Spur. We will most certainly address this with the owner/operator of this Spur as excellent customer service is extremely important to us.
We will provide feedback shortly as all comments are important to us.
Thank you once again.
Kind regards
Nicole Lewis
Customer Care