MK
Michael K

1 reviews | Active since Oct 2015

04 Oct 2015, 23:02

Bad Service

The manager on duty today has a really bad attitude. My daughter and I wanted to be seated close to the kiddies area. We asked the waiter if we could sit at a table were there were some empty glasses standing. She said fine and cleared the table for us. When we wanted to go sit down the manager told me that there were kids sitting at the table that were playing in the kiddies area. I asked why the waiter never told us this in the first place. He was rude and at no time did he apologize and offer us a different table. The manager was arrogant and we decided to rather leave.

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply06 Oct 2015, 10:28
Official
Hello NattieK,

Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.

Kind regards
Nicole Lewis
Customer Care