lN
lucille N
1 reviews | Active since Aug 2015
12 Aug 2015, 11:41
Bad service
I love going to Wilsons Warf, Spur but my last visit was not a happy one. The service was terrible, We waitied so long for our food and when it came it wasn't even done properly. We were not checked on once during the course of our meal. Thereafter we asked for the bill and wow this seemed to happen in a split second. What happened to good food and good service. A special night was very spoilt and this place probably will not see me again. A R500 meal that was utterly such a waste of money. very dissapointed
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Spur Steak Ranches's replyOfficial
13 Aug 2015, 14:21Hello lucillenortje18,
We apologise to you for the experience you say you had at Casadena Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Nicole Lewis
Customer Care
We apologise to you for the experience you say you had at Casadena Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Nicole Lewis
Customer Care
Spur Steak Ranches's reply13 Aug 2015, 14:21
Official
Hello lucillenortje18,
We apologise to you for the experience you say you had at Casadena Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Nicole Lewis
Customer Care
We apologise to you for the experience you say you had at Casadena Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Nicole Lewis
Customer Care