SM
Sibusiso M

1 reviews | Active since Aug 2013

08 Aug 2015, 18:24

Bad Service

My family and I went to spur wonderpark for supper. We arrived at the restaurant and we were taken to our seats (table 74) by a waitress (Gontse). She told us the tables in that area were not hers. She offered to get the responsible waitress for us. This waitress (Neo) didn't pitch. We sat there for over 10 minutes with no assistance, Neo was told she had a table waiting but seemed to care less about it. Finally Kevin came to our rescue to take our orders. I'm highly disappointed by this level of service but again thankful to Kevin for him taking it upon himself to come be our waitor for the evening.

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply11 Aug 2015, 10:45
Official
Hello sbusayso,

Thank you for sharing your experience with us! We will be sure to investigate this incident and be in touch with you to offer feedback.

Please accept our apologies for any inconvenience this may have caused.

Kind regards
Nicole Lewis
Customer Care