Bad service

<p>Hi there. We have always supported the local spurs. We have had some bad days and more good days but voting day was the worst service we have ever received. The 3rd of August, after voting, we decided to go to spur.. </p> <p> </p> <p>We got there and directed ourselves to a table, waited about 15 minutes to get help. After ordering coffee to start with, got the coffee about 15 minutes later without sugar. Waited another 15 minutes aprox before we got the sugar. We placed out order as kids eat free on a wednesday(lucky us), which the waiter confirmed. But only after our order was placed, he came back to notify us that it is only on main meals.. by this time we were too scared to change the meals as so much time already passed due to waiting. Then we recieved our meals, without cutlery. Waited another 15 minutes to recieve the cutlery. We asked for the bill after our meals, waited too long and decided to go to the front desk to request it. We left our details at the desk and informed them of the bad service, they promised that someone will phone us. Up to date we have not recieved a phone call. . </p> <p> </p> <p> </p>