MC
Maxceen C

1 reviews | Active since Apr 2015

04 May 2015, 14:00

Bad Service

Bad Service <br> I was extremely horrified at the service I have received from SPUR at the Westgate Branch. My family and I went on the 27/04/2015 for the Monday burger special however we were gravely disappointed. The food was just so terrible. I don't know if the reason is because it was the Monday special where we buy 1 burger and get the other burger free. Firstly we ordered 3 burger specials plus a kiddie's meal. When the meals did arrived which took a long time, the meal portion was very small. The chips were so oily that we could not eat it, has well has the onion rings. The burger buns was very stale that the buns where breaking up, which means that fresh ingredients where not used to make our meal. We then also ordered a starter buffalo wings and the wings where so small and hairy that we could not stand to eat it. I hope spur changes their service level because I will definitely not recommend anyone to go there <br>

0
Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply06 May 2015, 12:32
Official
Hello maxceenchinsamy,

Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.

Kind regards
Customer care